Take picture of the Status page and save the system log (Save the log within 3-5 minutes after the range extender reboot).Ĭase Two: RE light is on, the end device can not connect to the Wi-Fi of the range extender.ġ. Log into the range extender by using or IP address assigned by the router (find the IP address from the router’s interface). And Authentication Type and Encryption type is Auto on the router.Ħ. Make sure the main router doesn’t enable any security settings, like MAC Filtering or Access control. Upgrade the range extender to the latest firmware and reconfigure it. If the RE light is still off, turn off and on the range extender and wait two to 2 minutes then check if the RE light will be lit.Ĥ. If RE light is finally on but still no internet access, please go through refer to Case Two or Three. And configure the range extender from scratch.ģ. Factory reset it by pushing the reset button for a few seconds. Put the range extender 2-3 meters away from the router. Log in to the management page of your router if possible, double-check the Wi-Fi password.Ģ. Verify the Wi-Fi password of the main router. Router Advanced Features: Check those main router functions that may have a bad influence for RE to connect and work stably:įix Unstable Connection on the Range Extender by Changing Router Advanced Features | TP-LinkĬase One: RE light is off after the configurationġ.
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